1. About WEVA

WEVA is a fragrance brand offering perfumes, car air fresheners and related fragrance products. These Terms & Conditions govern your use of the WEVA website and your purchase of products through our website.

2. Eligibility

By using this website, you confirm that:

• You are legally capable of entering into a binding agreement.
• The information provided by you is accurate and complete.
• You will use the website only for lawful purposes.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, fragrance notes and other information displayed on the website are accurate.

However:

• Actual product colour, packaging or appearance may vary slightly from website images.
• Fragrance perception may vary from person to person.
• Product specifications and packaging may be changed or updated without prior notice.

4. Prices and Taxes

All prices displayed on the website are in Indian Rupees (INR).

Applicable taxes, shipping charges and other charges, if any, will be displayed during the checkout process.

WEVA reserves the right to change product prices at any time without prior notice. Price changes will not affect orders that have already been confirmed, except where an obvious pricing or technical error has occurred.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

WEVA reserves the right to accept, reject or cancel an order in certain circumstances, including:

• Product availability issues
• Incorrect pricing or product information
• Suspected fraudulent or unauthorized transactions
• Incorrect or incomplete customer information
• Technical errors

If an order is cancelled by WEVA after payment has been received, the eligible amount will be refunded through the applicable payment method.

6. Payment

Payments may be made through the payment methods available on our website.

You agree to provide accurate payment and billing information. WEVA does not store complete card or sensitive payment information where payment processing is handled by third-party payment providers.

7. Shipping and Delivery

We aim to dispatch orders within the estimated processing time displayed on the website.

Delivery timelines may vary depending on:

• Delivery location
• Courier availability
• Weather conditions
• Public holidays
• Transportation delays
• Other circumstances beyond our reasonable control

Once the order has been handed over to the courier, delivery is also subject to the courier company’s terms and serviceability.

8. Returns, Replacement and Refunds

Returns, replacements and refunds will be governed by WEVA’s applicable Shipping, Return & Refund Policy displayed on the website.

For eligible damaged, defective or incorrect products, customers may be required to provide photographs, videos, order details or other information for verification.

Products that have been used, opened or damaged after delivery may not be eligible for return or replacement, subject to applicable law and WEVA’s return policy.

9. Cancellation

Customers may request cancellation before the order is dispatched.

Once an order has been dispatched, cancellation may not be possible. In such cases, the customer may follow the applicable return/refund procedure.

10. Fragrance Product Safety

WEVA products should be used only for their intended purpose and according to the instructions provided on the product packaging.

Keep products away from children and avoid contact with eyes, mouth and sensitive areas.

Do not ingest fragrance products.

Customers should follow all safety and usage instructions printed on the product packaging.

11. Intellectual Property

All content available on the WEVA website, including but not limited to:

• WEVA name and logo
• Product photographs
• Product descriptions
• Graphics and designs
• Text
• Videos
• Website layout
• Marketing material

is owned by or licensed to WEVA and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute or commercially use any website content without prior written permission from WEVA.

12. Website Use

You agree not to:

• Use the website for unlawful purposes.
• Attempt to gain unauthorized access to the website or its systems.
• Introduce viruses, malware or harmful code.
• Copy or misuse website content.
• Provide false or misleading information.
• Interfere with the normal operation of the website.

13. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, analytics services and other service providers.

Your use of such services may also be subject to the terms and policies of those third parties.

14. Limitation of Liability

WEVA will make reasonable efforts to keep the website and product information accurate and available.

However, WEVA shall not be responsible for delays, interruptions or losses caused by circumstances beyond its reasonable control, including courier delays, natural events, technical failures, internet outages or other force majeure events.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

15. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how we collect, use and protect your information.

16. Changes to These Terms

WEVA may update or modify these Terms & Conditions from time to time.

Any updated version will be posted on this page with the revised effective date. Your continued use of the website after such changes means that you accept the updated Terms & Conditions.

17. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the laws applicable in India.

Any dispute arising in connection with the website or products shall be subject to the jurisdiction of the competent courts applicable to WEVA’s registered/business location, subject to applicable law.

18. Contact Us

For questions regarding these Terms & Conditions, orders or products, please contact us: